Where can I find nutritional information?
Check out our Nutrition Calculator.
Check out our Nutrition Calculator.
Contact us on the Talk To Us section of our website, and we'll be happy to help you further.
You should avoid our meats (obviously), cheese, sour cream, and chipotle-honey vinaigrette.
You should avoid our meats (obviously). Our cheese is made with a vegetable-based rennet, and our sour cream is 100% cultured cream. If your own personal vegetarian guidelines therefore allow you to eat these dairy items, then that's terrific. If not, then you should avoid them. Please note this information is different for those who choose a vegan diet.
Feel free! Our cheese and sour cream are both pasteurized.
We're flattered. We really are, but we do not actually sell any of our foods in bulk. In order to maintain the shelf life required for retail, we’d have to add preservatives and we don’t want to do that. We're happy to sell you some sides if you'd like.
Our carnitas have black pepper only (no jalapeños or anything like that) and are very mild. Some kids aren’t into trying new things, but we're happy to offer them a sample before they commit to a meal. Just ask us.
Most of our restaurants are open from 11 am to 10 pm every day of the week. This being said, there are a few that aren’t. You can double-check individual restaurant hours by using the location finder at the top of the website. Additionally, we are closed on some major holidays like New Year’s Day, Easter, July 4th, Thanksgiving, and Christmas. And most of our restaurants have limited hours on Christmas Eve and New Year’s Eve.
Check out the Find A Chipotle field in the upper right corner of the site.
You can do that by pressing the Order Now button up and to the right If you need something special or have extra instructions, just include it in the Comments section. We'll add it to your order.
Go to “Order Now” and sign in to go to your account settings. From there you can update your account information.
Yes we do. Depending on your location, Chipotle Catering offers several delicious options that are perfect for any business meeting, event or party—feeding as few as 6 or as many as 200. We have Taco & Bowl Spreads that are easy to set up and come with everything you need: napkins, utensils, stands, chafing dishes and fuel to keep everything hot. If you need a solution that’s fast and easy, our Burritos by the Box allows you to order a lot of burritos with little effort. Or, when something lighter is in order, try our Chips & Salsa Spread, which comes with all of our salsas and our fresh, hand-mashed guacamole. You can call 1-800-CHIPOTLE to order or click here or more information.
Make sure your browser accepts all cookies in all situations. If you are trying to get a new password, check your spam folder. Burritos are not spam, but some e-mail systems don’t have any taste. If you're still having trouble, contact us on the Email Us section of our website and we’ll help you out.
Check out our section on Becoming a Supplier.
We provide opportunities for K-12 schools, youth community groups, university groups, community gardens and food and sustainable agriculture groups to have in-restaurant fundraisers where 50% of sales during the event go to the group. We also provide in-kind donations for K-12 schools, youth community groups, university groups, community gardens and food and sustainable agriculture groups.
Just go to the Philanthropy section of our website. Please note that we get a lot of requests so we ask for 6 weeks notice so we can review them all. If your event is sooner than that, we're sorry we can’t help, but we hope you'll keep us in mind next time.
We participate in Scrip programs, which are a great way for your non-profit organization to raise money outside of our in-restaurant fundraisers. Through Scrip, your supporters can help earn you money by purchasing Chipotle gift cards. Your organization is able to purchase Chipotle gift cards at a discount, resell to your supporters, and keep the difference. Click here to learn more.
Nope. We’re not into franchising. But if you have a recommendation for a location, hit up the Development section of the site. You should also note that we are a publicly traded company on the NYSE. So, you can get a piece of the action by investing in CMG.
Assuming your love of us falls within the generally accepted social constructs of right and wrong, then yes. We love you too. Drop us a line and tell us about how you feel in the Talk To Us section.
We are a publicly traded company so most everything we are allowed to share, we do on the Investor section of our website. Other things, like recipes and internal functions of our company, are things we've dedicated time and resources to and it's all proprietary information. There is some good stuff though so check it out.
Gift cards are available at all US restaurants and at select US retail stores. Gift cards are also available online at www.chipotle.com/gift-cards but may only be redeemed at U.S. Locations. Chipotle gift cards purchased through any other web site may be fraudulent. We cannot guarantee validity for cards purchased through any means other than those listed.
You can check the balance on any gift card (bought in restaurant, at retail, online and for the digital and mobile cards). To check your gift-card balance, visit www.chipotle.com/gift-cards and click "Check your gift card balance" at the bottom of the screen. Enter the 16-digit gift card number and you will see your balance immediately. You can enter your email and/or mobile phone number to have your balance sent to you. If you have your gift card stored in the Chipotle App, it will automatically display your balance in the "My Cards" screen.
Chipotle bulk gift card orders can be placed online. To purchase more than 10 gift cards go to www.chipotle.com/gift-cards and click "Bulk order 10 or more gift cards” at the bottom of your screen.
We can look into that for you, but we need a little more information. Please provide some details.
From Your Receipt: the 16-digit gift-card number,restaurant or retail store where it was purchased, date of purchase, amount added to the card at the time of purchase.
Additional Information: restaurant where redemption failed, date on which the card failed.
Unfortunately, cards are treated like cash and we cannot replace them for you.
Yes. We work with several partners to deliver in select markets in the U.S. and Canada. We only deliver orders for individuals and small groups, not catering or Burritos by the Box. Find out more on the Delivery page.
We currently only work with the approved delivery partners featured on our Delivery page to ensure you receive the high-quality customer service you deserve along with delicious food.
Each partner is responsible for delivering your order within a reasonable amount of time based on thier guidelines.
We do not allow our partners to mark-up any of our food. However, each partner may add a delivery and/or service fee which is not associated or required by Chipotle. Each delivery/service fee varies by partner.
Our delivery partners take full ownership for ensuring your order is placed correctly. Currently, we require all of our partners to place their orders like any other customer in our restaurant. This helps to ensure they are checking every step of the order creation process. If your order happens to be inaccurate, please contact the delivery partner directly.
Currently Favor offers delivery service in Toronto.
We ask for 24 hours notice on all catering spread orders and for Burritos By The Box orders of 20 or more. We’ll prepare Burritos By The Box orders for up to 20 without advanced notice. If you know you want to place an order months in advance, that’s great—we’re happy to place the order as soon as we hear from you.
We don’t offer delivery right now, but we’ve gotten the message loud and clear, and this is something we’re looking into for catering orders.
Our portions for catering spreads are consistent with the portions each person receives in our restaurants. We also include one crispy taco shell and one soft flour tortilla per person so everyone can choose between tacos or a bowl.
You can order by calling 1-800-CHIPOTLE (7am – 7pm MST), or you can place the order directly with the restaurant.
Once you get the food home, it takes about 10-15 minutes to set up. If you have a couple people setting up the order, you should be ready to serve your party in 10 minutes. Yay!
Our catering spreads give you everything you need for your guests to make their own tacos or bowls, but there are no burrito tortillas. Our large tortillas are yummiest when warmed in a tortilla press (and they’re a lot harder to roll than you might think). If you want to provide burritos for a group, check out our Burritos by the Box option.
Right now, catering is designed to serve all of your guests tasty tacos and delicious bowls. We don’t include enough lettuce for everyone to have salads and also don’t include our chipotle-honey vinaigrette.
We don’t currently offer bulk beverage selections, but you can pick up individual drinks at the restaurant.
Chipotle currently doesn’t serve any desserts, so your order won’t come with a dessert option.
No! Your order will include bowls, forks, napkins, serving spoons and tongs. We even include the matches to light the fuel. All you need to bring to the party is water to add to the hotel pans before you light the fuel.
We accept business checks, but not personal checks.
No, not yet. We can only accept payment when you come in to pick up your order. We cannot take your card information over the phone.
Not yet. We’re working on getting a system in place though, stay tuned.
We don’t offer full service catering, and we are unable to send a team out to serve the food (although we’d love to be part of your big day). Our catering is simple to set up though, and easy to maintain throughout your event, so you, your friends and family can enjoy the meal without too much hassle.
Our catering is non-customizable, and we don’t offer specific items in bulk. We do have the Two Meat Spread option that may work for smaller parties, while our Big Spread is a great option for groups who want a little more food. You’re always welcome to ask for both meat options to be chicken if you really, really love chicken. Burritos by the Box is a great option for smaller parties, but comes with set items. If you choose this option, please keep this in mind.
A genetically modified organism (GMO) is created by inserting genes from one species (typically bacteria or a virus) into the DNA of another. This results in a plant with characteristics that wouldn’t occur naturally, such as producing pesticides or the ability to withstand high doses of chemical herbicides.
Currently, GMO varieties of 8 crops are cultivated in the U.S. at commercial scale. These are:
• Sugar Beets
• Zucchini and Yellow Summer Squash
Of the eight common GMO crops grown in the U.S., only two were found as ingredients in Chipotle’s food prior to our move to non-GMO ingredients: corn and soy.
Corn. GMO corn flour, corn starch, and a small number of other corn-based ingredients were used in Chipotle’s corn and flour tortillas. We have worked with our tortilla suppliers to remove these ingredients or replace them with non-GMO versions. The white sweet corn in Chipotle’s Roasted Chili-Corn Salsa has always been a non-GMO variety of corn.
Soy. GMO soybean oil was an ingredient in our flour tortillas and used as a cooking oil in our restaurants. Our restaurants now cook with Sunflower Oil and Rice Bran Oil. Our tortillas are now made with non-GMO Canola oil (while canola is often genetically modified, the canola oil in Chipotle tortillas is non-GMO). The organic soybeans used to make the tofu in our Sofritas have always been non-GMO, like all certified organic ingredients.
As part of Chipotle’s commitment to serving Food With Integrity, we believe that the food we serve should be made with ingredients raised with care for animals, farmers, and the environment. We’re doubtful that the GMO ingredients that used to be in our food meet these criteria. Here are the three key reasons.
For the last 21 years, Chipotle has been making high-quality whole ingredients prepared using classic cooking techniques accessible to all. To that end, we want our customers to have access to ingredients that have not been genetically modified.
The meat and dairy products we buy come from animals that are not genetically modified. But it is important to note that most animal feed in the U.S. is genetically modified, which means that the meat and dairy served at Chipotle are likely to come from animals given at least some GMO feed. We are working hard on this challenge, and have made substantial progress: for example, the 100% grass-fed beef served in many Chipotle restaurants was not fed GMO grain—or any grain, for that matter. This is an important start, but we recognize that sourcing meat and dairy exclusively from animals never fed GMOs would be a long-term project that would represent further progress in this area.
Most cheese makers in the U.S., including those who supply cheese to Chipotle, use what is called Fermentation-Produced Chymosin (FPC), which is a vegetarian rennet that is classified as non-GMO by the EU and all existing U.S. state GMO labeling laws. While this enzyme is non-GMO, it is produced by bacteria that have been genetically modified. During the production process, the enzyme used to make cheese is completely separated from these organisms and does not contain any GMO material. The bacteria are classified as “processing aids” because they are not used as ingredients to make cheese. For this reason, cheese made with FPC enzyme does not contain any GMO material. All of our cheese suppliers provide us with documentation of the non-GMO status of the enzyme used to make cheese for Chipotle.
The fountain sodas we sell are typically sweetened with corn syrup, which is almost always made from GMO corn. We offer a number of other beverages, such as organic milk, organic apple juice, and Izze sodas, which are made without genetically modified ingredients. We also provide packets of artificial sweetener for use in the fountain iced tea we serve. That sweetener, like many artificial sweeteners, contains dextrose, which may also be made from GMO corn.
When we decided in 2013 to disclose the GMO ingredients in our food, we undertook a comprehensive review of all of our ingredients to identify those that were likely to be genetically modified. Most of the ingredients we serve—such as jalapeño peppers, red onions, cilantro, and pinto beans—have not been approved for commercial use in genetically modified form in the U.S. In other words, these ingredients can be safely presumed to be non-GMO. In cases where ingredients in our food do exist in genetically modified form, we have moved to non-GMO alternatives. To get assurance of the non-GMO status of those alternatives, we’ve used ingredients that are organically grown (since intentional use of GMOs is not permitted for organic growers), and/or obtained documentation from the ingredient suppliers attesting to their use of non-GMO ingredients. We also ensure that certain ingredients are tested periodically for the presence of GMOs. In some cases, such as sunflower oil, we use ingredients verified as non-GMO by the Non-GMO Project.
It is important to understand that these protocols may not necessarily result in all of our foods being 100% GMO-free. Due to the potential for cross-contamination in fields, facilities or during shipping, it may be that trace amounts of GMOs are present in our food from time to time. For this reason, we identify our ingredients as “non-GMO” rather than “GMO-free” or other terminology that might be misunderstood as a guarantee of absolutely zero genetically engineered content. The United States currently lacks a regulatory definition for “non-GMO” or similar terminology, but private organizations in the U.S. as well as the European Union have put forth standards that allow for food labeled as non-GMO to contain trace amounts (typically up to 0.9%) of genetically modified material.
Not really. While removing genetically modified ingredients from our food took substantial effort by Chipotle in partnership with our food suppliers, we found the cost increases to be less than we initially expected.
Beyond being the first national restaurant company to disclose the GMOs in our food and switch to non-GMO alternatives where applicable, Chipotle has voiced its support for GMO labeling initiatives—such as I-522 in Washington and Prop. 37 in California—because we believe all consumers deserve transparency when it comes to food.
Chipotle is committed to serving our customers the very best ingredients we can find. At the end of the day, we do not believe GMO ingredients make our food better in any meaningful way. This view, in addition to the three reasons mentioned above, is the main reason we believe that switching to non-GMO ingredients was the right thing to do.
Transparency has always been an important part of Chipotle’s vision. We believe that the more people know about where their food comes from, the better. For this reason, we support mandatory GMO labeling laws.
When Chipotle first started talking about GMOs, it was in the context of transparency—we were the first large restaurant company to disclose the fact that there were GMOs in our food, and commit to switching to non-GMO alternatives. Now, we want people to understand more about GMOs, whether they are in our food or not. We believe people should be interested in the food they eat and where it comes from, and make choices that make sense for them and their families.
There are real concerns about the health and environmental impacts of GMO foods. People can debate this topic, but those who have looked into the issue know that it is extremely complex. We believe the implications of growing and eating GMOs must be studied more by independent scientists who do not have an incentive to produce particular results. What we do know is that some of the chemicals and toxins used in GMO cultivation have caused health and environmental issues, and that is at the very least a reason to be cautious. Caution and hysteria are not the same thing.
Growing non-GMO ingredients can benefit farmers in a number of ways. Farmers growing non-GMO version of crops that are typically genetically modified—like corn, soy, and canola—typically receive a substantial premium for their non-GMO crops.
While we are committed to sourcing non-GMO ingredients, Chipotle respects the right of every farmer, rancher and grower to follow practices that make sense for their business, even if they do not make sense for ours. Just as we believe that consumers have the right to know what’s in their food and avoid ingredients they choose to, farmers have the right to grow whichever crops they choose.
There are many resources available online to learn about GMOs, and we encourage everyone to learn more about this issue and anything else that impacts the food they eat. The following links represent a diverse set of views on the topic:
• Non-GMO Project
• GMO Compass
• USDA Report: Genetically Engineered Crops in the United States
• Center for Food Safety
• Environmental Working Group
• GMO Myths and Truths
The answers in these FAQs are qualified in their entirety by reference to the Chiptopia Terms and Conditions of Participation, available at chipotle.com/chiptopia-terms. In the event of a conflict between these FAQs and the Terms and Conditions of Participation, the Terms and Conditions of Participation will control.
Getting rewarded in burritos for eating burritos so you can eat even more burritos is every Chipotle fan’s dream come true. That dream is Chiptopia Summer Rewards—a three-month-long promotion designed to reward you with free food by achieving status levels each month. Chiptopia purchases unlock status levels (MILD, MEDIUM and HOT) and rewards (1 Free Entrée at each level), and those earned rewards can even be used toward your next status level. There is so much awesome here, it’s ridiculous.
Chiptopia Summer Rewards cards are available at any participating US Chipotle restaurant. You may also obtain and activate a digital 'card' online at chipotle.com/chiptopia. When you register your physical card, you will automatically get a digital version as well. You cannot, however, get a physical card associated with the same member number if you get a digital card online first. So if you want the tactile pleasure of an actual card, start by picking up a card in one of our restaurants.
Visit Chipotle as frequently as you'd like per month, using the free entrées you’ve earned as you go. With your 4th, 8th and 11th qualifying purchases on separate days each month (that is, a purchase of $6.00 or more, excluding alcohol or gift cards), you unlock a new status level and receive a reward for one (1) free entrée. These rewards expire 30 days after earned. At the end of each month, your purchase activity and any acquired status level resets back to zero. While monthly activity will reset, any status level reached will be tracked, and will count toward Bonus Rewards, available for redemption at the end of the promotion. Unlocking the same status level in three consecutive months unlocks Bonus Rewards specific to that level. Achievement unlocked!
All cards picked up in-restaurant or created online - must be registered at chipotle.com/chiptopia in order for you to be able to claim any earned rewards.
You can either pick up a rewards card at Chipotle, or you can create a digital rewards card by signing up online. If you have a physical card, you will also get a digital version of it once you register, but if you start with a digital card, you will be unable to get a physical card that can be associated with your unique member number (so if you want to impress your friends with your Chiptopia card, be sure to pick up the physical card first).
Yes, you can either log into your account at chipotle.com/chiptopia to access the digital version of your card, or the cashier can look up your account using your mobile phone number.
A mobile phone number is needed in order to register a Chiptopia card, either physical or digital. If you're getting an "Already Registered" message, the phone number that you've entered is already associated with an existing Chiptopia account. Only one account can be created per unique telephone number. Please double-check the number entered.
Please contact us at chipotle.com/email-us.
If you received a physical card first, the answer is yes. You can use whichever you like because they are both associated with the same member number. However, if you signed up for a digital card first, instead of picking up and registering a physical card from the restaurant, you will only be able to use the digital version.
Registration opens on July 1st at 12:00:01am EDT, and you can start earning rewards with your first purchase that day (so you should probably get to bed early the night before and set your alarm).
CHIPTOPIA SUMMER REWARDS ends September 30th, 2016, at 11:59:59 PDT. Rewards earned in September will expire 30 days later (other than Bonus Rewards, which have later expiration dates), but you'll no longer be able to earn rewards on your Chiptopia card after Sept 30th—although you may want to keep your card as a reminder of the most incredible summer ever.
Yes, you need to register the card you picked up at Chipotle in order to redeem any rewards you earn. You can register your card at chipotle.com/chiptopia. No register, no rewards. Make registration a priority. Super important.
You need to achieve a STATUS LEVEL in order to earn most rewards. Status levels are achieved by making purchases of at least $6 before tax (and excluding alcohol and gift cards), but only once per day. For example, you need to purchase at least four entrées on four different days within the the same month to achieve MILD STATUS, which earns you a free entrée. Easy and awesome. Then, by coming more times that same month, you can earn even higher status levels and more free entrées. Still easy, more awesome. Learn about the reward levels by clicking here.
If you joined CHIPTOPIA SUMMER REWARDS and registered your card on chipotle.com/chiptopia during the month of July, you will EARN your first reward of Free Chips & Guac with your first qualifying purchase (of $6 or greater, before tax, excluding alcohol and gift cards). Then, when you make a qualifying purchase of $6 or more, you'll GET your free chips & guac—you can't just get them on their own; like "hey, give me some free chips & guac".
A single purchase with a total greater than $6 before tax qualifies as a visit. Alcohol and gift cards are excluded.
No. Each day you can only earn credit for a single purchase.
No. Each day, only one entrée purchase counts toward your status level. For example, if you bought two entrées in one day — either by coming more than once, splitting the purchase of two entrées into two transactions, sharing your card with a friend, or whatever — you would only get credit for purchasing one entrée that day.
Yes! You can redeem entrée rewards earned in Chiptopia to help you achieve the next level. For example, when you earn a free entrée for achieving MILD STATUS, you can redeem that reward and it will count as a purchase on your way to achieving MEDIUM STATUS (as long as you redeem it in the same month you earned MILD STATUS). But just like any qualifying purchase for Chiptopia, you can only have one per day, even if it's your free reward.
No. Other offers from Chipotle cannot be combined with CHIPTOPIA SUMMER REWARDS. For example, if you have an offer for a free burrito that you received in the mail, when you redeem that offer it will NOT count as a purchase toward the next status level.
Yes, but only if you select the “In-Store” payment method; then at the time of pick-up have your card swiped, your digital barcode scanned, or provide you mobile number, as you would with any transaction.
No. Since your payment is indirect with delivery partners and not in-restaurant, we’re unable to swipe/scan your card.
Yes. If you happen to be ordering for a large group, you can also earn Chiptopia credit for yourself that day. But even if you’re ordering 20 Burritos by the Box, or Catering for 200, it’s only going to count as a single purchase for that day.
Nope. Status resets at the beginning of each month. You must achieve your status again each of the three months during CHIPTOPIA SUMMER REWARDS if you are looking to score a Bonus Reward at the end of the promotion. For example, if you achieve MEDIUM status in July, you’ll need to start over in August and and first earn MILD and then earn MEDIUM, just like you did in July. Then do the same in September.
That would be amazing, but no. Each month, your purchases reset to zero for that month. For example, if you have 15 visits in July, even though only 11 were needed to achieve HOT STATUS, the four extra visits will not count toward August. But it would still be amazing.
Chiptopia rewards can only be redeemed in-restaurant. To redeem your reward, order the item you've earned and present your Chiptopia card to the cashier to swipe or scan at the register. Your reward will be automatically redeemed at the register. Easy peasy.
Rewards earned in July, August, and September expire 30 days after they’re earned. Bonus Rewards expire December 31, 2016 (except the Chipotle Catering for 20 Bonus Reward earned by achieving HOT status in all three months – that expires March 31, 2017). So don’t dawdle.
Yes, as long as you redeem them prior to their expiration, you can choose when to redeem them. But you can only redeem one entrée reward each day. And remember, you can use your rewards to help you achieve the next status level because when you redeem them, they count as a visit.
BONUS REWARDS are extra rewards you can earn if you achieve one of the status levels (MILD, MEDIUM, or HOT) across all three months: July, August AND September. Learn about the BONUS REWARDS you can earn at chipotle.com/chiptopia.
In order to qualify for the Bonus Rewards, you need to achieve at least MILD, MEDIUM or HOT status EACH MONTH in July, August AND September. For example, if you achieve MILD status each month, you will earn the MILD BONUS REWARD which is an additional free entrée. If you earn HOT status each month, you will earn the Catering for 20 reward. That, would be awesome.
If you qualify for Bonus Rewards at the end of Chiptopia, it will appear in the My Rewards module in your account at chipotle.com/chiptopia. If you’ve achieved a MILD Bonus Reward, you’ll redeem your reward by presenting your Chiptopia card to be swiped or scanned at the time of checkout. If you’ve achieved a MEDIUM Bonus Reward, you’ll enter your Chiptopia member card number as a promo code at checkout on store.chipotle.com. If you’ve achieved a HOT Bonus Reward (Catering for 20), you’ll redeem your reward by presenting your Chiptopia card to be swiped or scanned at the time of checkout when you pick up your catering order. To redeem a catering Bonus Reward and as with all catering orders, we suggest that you order at least 7 days in advance.
If you earn a status level each of the three months but they are different levels, you qualify for the reward equal to the LOWEST status level you achieve in any one month. For example, if in July and August you earn MEDIUM STATUS, but in September you earn MILD STATUS, you will qualify for the MILD BONUS REWARD.
No. You earn only the reward at the BONUS REWARD level you achieved (but nice try).
No. And why on earth would you want to do that? You earn only the reward at the BONUS REWARD level you achieved. So, have a party.
We've created a handy visual guide to your Chiptopia receipts at chipotle.com/chiptopia-receipts.
Doh! Sorry we forgot to scan your card. There isn't a way for customers to add their own visits online (because you can just imagine what that would lead to), but our Customer Service team can help. Please click here to share your full name and 14-digit card number, as well as the restaurant address, date, time, and total of the transaction. They can dig-in to our systems and connect the dots in order to credit your account for the visit.
We only ask for your mobile number so that we can connect you to your account in case you don't have access to your plastic or digital Chiptopia cards. We do not share any personal information with anyone, ever. We sell burritos, not phone lists.
YES! You can cleverly roll your reward from one month over to the next to start you on your way to achieving the next month's status.
Once you've hit HOT status, you get another free burrito, and you're totally awesome. Other than that, you won't get more credit for additional visits, but you'll be completely prepared to crush it the next month and hit HOT status again, on your way to the big bonus reward.
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