Chipotle
Powell, Ohio Restaurant FAQ’s

August 16, 2018
August 16, 2018

 

“Chipotle has a zero-tolerance policy for any violations of our stringent food safety standards and we are committed to doing all we can to ensure it does not happen again. Once we identified this incident, we acted quickly to close the Powell restaurant and implemented our food safety response protocols that include total replacement of all food inventory and complete cleaning and sanitization of the restaurant. While this incident impacted only one restaurant, Chipotle Field Leadership will be retraining all restaurant employees nationwide beginning next week on food safety and wellness protocols. To ensure consistent food safety execution, we will be adding to our daily food safety routines a recurring employee knowledge assessment of our rigorous food safety standards.”

Brian Niccol
CEO
Chipotle Mexican Grill
 

FAQ's

What caused illnesses at the Powell, Ohio restaurant?

According to lab results, the illnesses were caused by the presence of Clostridium perfringens (C. perfringens) in food served at one restaurant between Thursday, July 26 and Monday, July 30, according to the Delaware General Health District.

What is C. perfringens?

Clostridium perfringens (C. perfringens) is a bacterium that can cause abdominal cramping and diarrhea. It is one of the most common causes of food-related illness in the United States according to FoodSafety.gov. In layman’s terms, it’s similar to a 24-hour stomach virus. Please visit the Foodsafety.gov website for additional information.

What might explain C. perfringens  leading to illness?

C. perfringens can cause illness when protocols relating to cooking and holding temperatures are not followed.

What measures have been taken at the Powell restaurant to ensure the food is safe?

Chipotle has zero-tolerance for violations of its stringent food safety standards. When we learned of this incident, we acted quickly to close the restaurant and implemented our food safety response protocols including total replacement of all food inventory, as well as a complete cleaning and sanitization of the restaurant.

Consistent with Chipotle’s zero tolerance policy, employees who did not follow our protocols will be terminated. Employees at the Powell restaurant have been retrained on all food safety standards, including those relating to heating and cooling of hot food items. In addition, Field Leaders will retrain all crew members and managers nationwide on our food safety and wellness protocols beginning this Monday.

Was this isolated to a single restaurant?

Yes, one restaurant in Powell, Ohio.

What preventative measures does Chipotle have in place to ensure the food is safe?

Chipotle has a zero-tolerance policy on any violations of its stringent food safety standards. Chipotle Field Leadership will be retraining all restaurant employees nationwide beginning next week on food safety and wellness protocols. To ensure consistent food safety execution, we will be adding to our daily food safety routines a recurring employee knowledge assessment of our rigorous food safety standards.

The health of our guests and employees is our top priority, and we are committed to continually investing in food safety. We have industry leading protocols and are constantly pushing to further advance our efforts in this area.