CONTACT SUPPORT

id=”support”

Common Questions

Common Questions

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Contact Support

Report an Experience

We want to know about your experiences. We want to know about your experiences.

Report an Experience

What would you like to contact us about?

Please select an answer

In-Restaurant Order Issue or Experience

Online Order Issue - Chat with Pepper

Rewards - Chat with Pepper

Gift Cards - Chat with Pepper

Getting a Receipt - Chat with Pepper

Catering

Account Security

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What is this regarding?

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Incorrect order

Food quality

Small portions

Late order

Unfriendly team

Something else

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What is this regarding?

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Incorrect order

Food quality

Small portions

Unfriendly driver

Late order

Order didn’t arrive

Something else

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What is this regarding?

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Unable to create an account

Trouble logging into an existing account

Questions about a charge on my account

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How did your meal get to you?

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Pickup

Delivery

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What is this regarding?

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Late order

Inaccurate order

Food quality

Small portions

I need a receipt

Something else

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What is this regarding?

Please select an answer

Late order

Inaccurate order

Food quality

Order didn’t arrive

Unfriendly driver

Small portions

I need a receipt

Something else

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What is this regarding?

Please select an answer

Incorrect order

Small portions

Food quality

The restaurant was out of an ingredient

Unfriendly team

Slow service

Something else

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Which Chipotle restaurant did you order from? (optional)

Find The Chipotle

Please select location from dropdown

Date of visit? (optional)

Select a Date

Please select date from dropdown.

Time of visit? (optional)

Time

Please select time from dropdown.

Order confirmation number? (Optional)

Example: 100-000

Which Chipotle restaurant did you order from?

Find The Chipotle

Please select location from dropdown

What day did you place your order?

Select a Date

Please select date from dropdown.

What time did you place your order?

Time

Please select time from dropdown.

What was the designated delivery time?

Time

Please select time from dropdown.

What was the delivery location zip code?

Zip Code Please enter valid zip code.

Order confirmation number? (Optional)

Example: 100-000

Which Chipotle restaurant did you order from?

Find The Chipotle

Please select location from dropdown

What day did you place your order for?

Select a Date

Please select date from dropdown.

What was the designated delivery time?

Time

Please select time from dropdown.

What was the delivery location zip code?

Zip Code Please enter valid zip code.

Order confirmation number? (Optional)

Example: 100-000

Which Chipotle restaurant did you order from?

Find The Chipotle

Please select location from dropdown

Date of visit?

Select a Date

Please select date from dropdown.

Time of visit?

Time

Please select time from dropdown.

Order confirmation number? (Optional)

Example: 100-000

Please share more details.

Please enter details

Upload an image of your receipt, or anything that helps us better understand your issue or feedback. (optional)

FILE UPLOADED REMOVE

Would you like someone from Chipotle to contact you regarding this issue?

Please select an answer

Yes

No

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Enter Your Contact Information

So we can get ahold of you if necessary

First Name Please enter first name.

Last Name Please enter last name.

Email Please enter valid email Id.

Phone Number Please enter valid phone number. Numbers only.

What Email is associated with account used to make the order?

Use my contact email

Chipotle account email address Please enter valid email Id.

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Thank You!

Thank you for letting us know, we appreciate your feedback.

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New Restaurant Location New Menu Item Something Else

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